FAQ

 I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 2-5 days production time for your order to ship out.

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100% money back guarantee if the product is defective or damaged.

If you don't like your product you have 30 days (after receiving) to send it back to us for a full refund. You must ship it back at your own expense and once we have received the product we will refund the full amount of your original purchase.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item has already sent please use our return system to get a full refund.

I have entered an incorrect address what do I do now?

If you have misspelled or auto filled an incorrect address, simply reply to your order conformation email and let us know. If the given address is wrong, we can make a correction as long as we hear from you within 24 hours.

How long does shipping take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Learn more here.

I have a question that wasn't answered, can you please help?

Absolutely! Please send us an email to contact@clearia.co and we will be happy to assist you in any way we can.